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(404) 350-6497
(404) 352-8814
  RMI Support Contacts  

RMI's goal is to support our customers by providing detailed product information and services for all Railconnect products. Support is available by phone or e-mail. When you need assistance, we are at your service.

Mailing Address
3475 Piedmont Road, Suite 250
Atlanta, GA 30305


(404) 350-6497 (8 a.m. - 6 p.m. ET)

24-Hour Emergency Hotline
(404) 351-0349

RMI's 24-hour support is available seven days a week. IRCS-Connect users can call this number to report problems with printers, communications, EDI or other hardware related issues.

Application type questions covering "how-to" type issues are normally handled during our regular Monday thru Friday support schedule. RMI has an emergency on-call staff availalbe around the clock to handle issues that cannot wait. Users should be aware that additional fees might be charged depending on your contract with RMI.