Railcar Management LLC

RailConnect Diagnostics

This utility will check your computer to make sure it is compatible with the RailConnect software Suite. If you have any questions/comments about hardware or software requirements, please email Support@railcarmgt.com

**Browser Capabilities**
Test	Download	External Link
Browser	Microsoft IE 7.0	External Test
Browser Version
Service Pack
Platform
Frames
Language
Language User

**Browser Security**
Test	Download	External Link
Session Cookies
Persistent Cookies
JavaScript Enabled		Check JavaScript
JavaScript Version
JavaScript Build
VBScript Enabled
VBScript Build
ActiveX Enabled
XML
MSXML
XML Http Request
Popups Blocked	Disable
Images Enabled

**Plugins Installed**
Test	Result	Status	Download	External Link
Acrobat
Crystal Viewer 8
Crystal Viewer 10

**Connection Details**
Test	Result	Status	Download	External Link
User IP Address
Server Name

Check List

Clear Cache (Help)
Clear Cookies (Help)
Add Railconnect domain to trusted sites (Help)
Turn off all Pop-Up blockers for Railconnect domains (if popup blocking above)
Restart IE
Restart PC
Test same functionality on another PC from same network
Has your IT department look at the problem?
List steps to create problem and include screen shots

Recommended

Microsoft Windows 2000 or higher
Microsoft Internet Explorer 6.0 or higher
Adobe Acrobat Reader 6.0 or higher
Crystal Viewer 10.0 is not supported under Windows 98

Email Results
From:
To:
RailConnect User ID: