Railcar Management LLC

RMI Support Contacts

RMI's goal is to support our customers by providing detailed product information and services for all Railconnect products. Support is available by phone or e-mail. When you need assistance, we are at your service.

Mailing Address
Railcar Management, LLC
1819 Peachtree Road NE Suite 303
Atlanta, GA 30309

Email
support@railcarmgt.com

Phone
(404) 350-6497 (8 a.m. - 6 p.m. ET)

24-Hour Emergency Hotline
(404) 351-0349

RMI's 24-hour support is available seven days a week. IRCS-Connect users can call this number to report problems with printers, communications, EDI or other hardware related issues.

Application type questions covering "how-to" type issues are normally handled during our regular Monday thru Friday support schedule. RMI has an emergency on-call staff availalbe around the clock to handle issues that cannot wait. Users should be aware that additional fees might be charged depending on your contract with RMI.